Refund policy
At Jufung LTD, we aim to ensure customer satisfaction with every purchase.
Return Period
Customers may request a return within 14 days of delivery.
Eligibility for Returns
To be eligible for a return:
The item must be unused and in the same condition as received
The item must be returned in its original packaging
Proof of purchase is required
Non-Returnable Items
The following items are not eligible for return:
Items that have been used or damaged after delivery
Final sale or clearance items
Refunds
Once your returned item is received and inspected:
You will be notified of the approval or rejection of your refund
If approved, the refund will be issued to the original payment method
Processing time may take 5–10 business days depending on your payment provider
Return Shipping
Customers are responsible for return shipping costs
If the item is defective, damaged, or incorrect, return shipping costs will be covered by us
Important Notes
Items returned without prior approval may not be accepted
We recommend using a trackable shipping service for returns
Contact Information
Email: support@jufung.shop
Business Address:
32 Methley Road
Castleford, WF10 1PA
England
Business Name:
Jufung LTD